Test Engineering Subject Matter Expert

GCyber is seeking a Test Engineering Subject Matter Expert, to help support a mission-focused federal IT modernization effort that is building and integrating secure digital capabilities in a classified environment. The program uses an Agile delivery model and a technology environment centered on ServiceNow, Elastic, AWS, Red Hat, and supporting integration technologies such as Kafka. The Subject Matter Expert Test Engineer will verify and validate secure digital capabilities across ServiceNow and connected systems while advancing automation and built-in quality in an Agile delivery environment.

As the Test Engineering Subject Matter Expert, you will

• Analyze requirements, designs, interfaces, and user stories to ensure capabilities are complete and testable.
• Define test strategies, plans, procedures, test data, acceptance criteria, and expected results for ServiceNow and integrated system capabilities.
• Develop automated tests using ServiceNow Automated Test Framework and other approved test tools.
• Execute functional, integration, regression, configuration, end-to-end, operational, and user acceptance test activities.
• Document results, defects, anomalies, risks, and configuration changes in Jira and maintain the validation portion of requirements traceability.
• Support sprint planning, reviews, demonstrations, release readiness, customer acceptance, and post-deployment validation.
• Collaborate with developers, business analysts, configuration management, DevSecOps, cybersecurity, and customer stakeholders to resolve defects and improve built-in quality.
• Serve as the technical authority for program test strategy, verification, validation, automation, traceability, and acceptance evidence.
• Define the test architecture across ServiceNow, AWS, Elastic, Kafka, interfaces, data pipelines, security controls, and operational workflows.
• Establish risk-based test priorities, quality gates, entry and exit criteria, defect-severity standards, metrics, and release evidence requirements.
• Lead root-cause analysis for complex failures and direct resolution across application, integration, data, infrastructure, and configuration boundaries.
• Develop reusable automation frameworks and coach engineers and testers in modern quality-engineering practices.

Minimum Qualifications and Requirements

• Active TS/SCI security clearance
• Ability to obtain and maintain any additional customer suitability approvals required for the position.
• DoD 8570/8140 IAT II certification (i.e., Security+, CCNA-Security, CND, CySA+, GISCP, GSEC, SSCP)
• Early-stage flexibility with partial telework during initial development phases
• Full-time on-site presence at secure facility in Washington, DC will be required as the program matures
• Strong written and verbal communication skills and the ability to work effectively across technical, operational, security, and customer teams.
• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field additional experience maybe considered in lieu of a degree
• Twelve or more years of relevant experience
• Demonstrated experience serving as a test lead, test architect, quality engineering lead, or technical authority for a large integrated system.
• Expert knowledge of automated testing, integration testing, performance and resiliency testing, test data, requirements traceability, defect management, and release qualification.
• Experience defining quality gates and integrating automated tests into CI/CD pipelines for secure enterprise or mission systems.

Preferred Qualifications

• Hands-on ServiceNow administration, configuration, or development experience and familiarity with ATF.
• Experience with ServiceNow Discovery, Event Management, Service Mapping, custom applications, scripting, or workflows.
• Experience with AWS, Elastic, Kafka, Jira, Confluence, ITIL, SAFe, performance testing, security testing, or test-management tools.
• Relevant testing certification such as ISTQB or ServiceNow certification.